Caravel Clipper Overview
Caravel Clipper by Caravel is a Chrome tool designed to streamline customer feedback analysis. It serves as a centralized system that consolidates qualitative data from various sources, offering prioritized insights for customer interactions. Clipper enables users to submit diverse forms of data, such as emails, reviews, and social comments, for automatic analysis on the Caravel platform.
One-click functionality allows users to save and analyze customer feedback effortlessly. Clipper seamlessly integrates with popular platforms like Intercom, HelpScout, and Gmail, enhancing its compatibility with CRM, helpdesk, and email client tools. Accessible feedback stored within Caravel ensures insights are always available, even after removal from the original source, empowering teams to share, act upon, and generate reports based on customer feedback.
